Privacy Policy

FEBE Privacy Policy

 

FEBE Milano srl unipersonale (hereinafter also "FEBE") based in Bastioni di Porta Nuova, 21 - 20121 - Milan (MI), Italy, recognizes the importance of maintaining the confidentiality, integrity and security of your personal data non-public (hereinafter "Personal Data") and informs you that the Personal Data you provide to FEBE via the Site, in addition to any that may be provided at any FEBE points of sale, including through subsidiaries and / or affiliates, will be treated in compliance with current European legislation on privacy (Regulation (EU) 2016/679 - hereinafter "GPDR") and specific local regulations applicable from time to time for treatments carried out outside the European Union, as well as the principles and general rules of conduct contained in the Code of Ethics adopted by FEBE.

 

  1. Type and source of data

Navigation data

The computer systems and software procedures used to operate the Site acquire, during their normal operation, some personal data (called log files) whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category includes IP addresses or domain names of computers used by users connecting to the Site, URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user's computer environment. These data are used only to obtain anonymous statistical information on the use of the Site and to check its correct functioning.

Cookie

To ensure the functioning of the Site and improve the service offered, cookies are used on the Site. Cookies are small text files that the sites visited by the user send to their terminal (usually the browser), where they are stored before being re-transmitted to the same sites at the next visit by the same user. For more information, to know about the cookies used on the Website and eventually disable them and / or deny consent, refer to the cookie policy.

Personal data voluntarily provided by the interested party

FEBE collects and will process the Personal Data you directly and knowingly provide through the Website on the occasion of your online purchase order, and / or your registration on the Site and / or the FEBE newsletter service, and / or a request to our Customer Service, as well as those eventually provided by filling in the customer card (Customer Card) at a FEBE sales point. These data include, for example, name and surname, postal address and e-mail address, telephone number and date of birth. Furthermore, the optional, explicit and voluntary sending of e-mails through the Website and / or to the addresses indicated on the Website entails the subsequent acquisition of the sender's address, necessary to respond to requests, and any other personal data included in the message sent.

Text Marketing and notifications: by subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply. More info view Privacy Policy and ToS

 

  1. Purpose of data processing

Personal Data may be used for the following purposes: (a) to respond to and satisfy your every request and therefore to manage the relationship between you and FEBE; (b) to process your online purchase order and therefore to carry out all the order management activities (including the administrative management of the contract, the shipment of the products, the management of payments, credits and any disputes and fraud prevention), as well as in compliance with all the obligations imposed by the laws and regulations in force. Furthermore, with your prior consent, the Personal Data may be entered into the FEBE customer database and processed, together with the details of your purchases, for the following purposes: (c) profiling purposes: for processing individual or group studies, surveys, analytical, statistical and market research, in relation to your preferences about our products, in order to offer a personalized service to your needs and promote cultural and recreational initiatives and activities that may interest you; (d) marketing purposes: to contact you and / or send you (by post, telephone, e-mail and other forms of electronic communication) information and promotional communications, including commercial communications, newsletters, advertising material, catalogs and invitations to events, relating to FEBE products and services.

 

  1. Processing methods

Personal Data will be processed using suitable electronic or automated means, computerized and telematic, or by manual paper processing, with logic strictly related to the purposes for which the personal data were collected and, in any case in such a way as to guarantee security and confidentiality of the data. Personal Data will be processed by internal FEBE personnel authorized for the purpose of processing within the scope of the assigned job duties, and possibly as necessary and / or instrumental for the execution of the purposes indicated above by external parties acting on behalf of FEBE as External Data Processors (eg service providers, freight forwarders, technicians who perform IT service maintenance, companies FEBE may collaborate with for the creation and / or management of promotional campaigns for its products or services, etc. ).

We also inform you that if you consent to the processing of your personal data for the purposes referred to in letters (c) and (d) of paragraph 2, your data will be automatically visible and / or shared with all FEBE sales points (inside and outside the European Union), adopting all the appropriate security and confidentiality measures required by the relevant applicable legislation.

 

  1. Nature of the provision

The provision of Personal Data is optional.

However, if you wish to place a purchase order for the products offered on the Site and / or receive information on FEBE products and services and / or contact our Customer Service and / or use other FEBE services, you must complete all the fields indicated as required in the relevant Personal Data collection forms.

The processing of your data for the purposes referred to in subparagraphs (c) and (d) of paragraph 2 is conditional upon your express consent. Any refusal to grant consent does not have any other effect than to not be able to offer you a personalized service and to inform you about initiatives that could interest you and / or send you any other commercial information on FEBE products, initiatives and events.

You may at any time modify or revoke your consent or oppose the processing by writing to FEBE, Bastioni di Porta Nuova, 21 - 20121 - Milan (MI), Italy or by e-mail at contact@febemilano.com or by using the unsubscribe link present in all our electronic commercial communications or other specific procedures that can be made available to you.

 

  1. Communication and dissemination of data

Your Personal Data, as far as necessary and / or instrumental for the execution of the aforementioned purposes, may be processed on behalf of FEBE by external parties that will act as Data Processors belonging to the following categories:

companies controlled or connected to FEBE;

companies, consultants and professional firms that provide assistance and / or consultancy services, or that carry out, on behalf of FEBE, services connected and instrumental to the purposes of data processing.

Your Data may be transferred abroad in accordance with the provisions of the applicable law, even in countries outside the European Union where the Company pursues its interests, adopting security measures and due precautions to ensure an adequate level of data security.

Personal Data will not be used for promotional purposes of third parties or related to products, services or initiatives not coming from FEBE and will in no case be distributed to undetermined subjects.

 

  1. Duration of treatment

Your personal data will be processed and stored for the time necessary to carry out the purposes for which they were collected and in accordance with the storage times required by the applicable regulations or until you revoke the consent given for the treatments where required. Subsequently the personal data will be automatically canceled or permanently made anonymous.

 

  1. Data Controller

The data controller is FEBE Milano srl unipersonale with registered office in Bastioni di Porta Nuova, 21 - 20121 - Milan (MI), Italy. FEBE will process your data in accordance with the GDPR.

To exercise your rights, as well as to receive any information relating to them and / or this Notice, you may contact the Data Controller or Data Protection Officer appointed by the Data Controller ("DPO"), writing to FEBE Milano srl unipersonale, Bastioni di Porta Nuova, 21 - 20121 - Milan (MI), Italy or via e-mail to contact@febemilano.com.

 

  1. Rights of the interested party

We remind you that at any time you can exercise the rights provided by articles 15 to 21 of the GDPR and, particularly, request information on the existence and characteristics of the processing of personal data, the correction and cancellation of the same, or the limitation of treatment, oppose the processing and / or request the transmission of your personal data to another owner.

You will also have the right to withdraw your consent at any time, without prejudice to the lawfulness of the processing based on the consent given before the revocation and to propose a complaint to the Authority for the protection of personal data, Piazza di Montecitorio n. 121, 00186, Rome (RM).

 

  1. Contacts

Any request relating to your Personal Data referred to this information and to the exercise of your rights may contact, free of charge, the Owner or the DPO at the addresses indicated in paragraph 7. FEBE reserves the right to modify this privacy statement at any time . The version published on the Site is the one currently in force.

 

  1. Extended information on the use of cookies

FEBE Milano srl unipersonale (hereinafter "FEBE" or the "Company"), a company based in Milan (Italy), and site manager www.febemilano.com (hereinafter the "Website" or the "Site") provides the following information about the use of cookies on the Site.

 

  1. What are cookies

Cookies are small text files that the sites visited by the user send to the terminal used by the user to access the Internet (usually the browser), where they are stored before being re-transmitted to the same sites on the next visit by the same user.

Cookies cannot be used to retrieve any data from the hard disk, transmit computer viruses or identify and use e-mail addresses. Each cookie is unique in relation to the browser and device used to access the site.

Cookies can be installed by the same site manager that the user is visiting (so-called "first-party cookies") or by other sites (so-called "third-party cookies").

Cookies can be stored in the user's device permanently until they expire or are canceled by the user (so-called "persistent cookies") or can be automatically deleted each time the site is browsed or the browser is closed. (so-called "session cookies").

We use cookies for different purposes, in order to ensure the correct functioning of the Site and offer a better and more efficient browsing experience.

 

  1. Type of cookie

12.1. Technical cookies

Technical cookies are those used for the sole purpose of transmitting a communication over an electronic communication network, or as strictly necessary for the provision and operation of a service explicitly requested by the user.

These cookies guarantee the normal navigation and use of the Site and allow the user to browse according to a set of selected criteria (for example, the language, the products selected for purchase) in order to improve the service.

This category also includes analytics cookies, these are used directly by the site manager to collect, for statistical purposes, anonymous and aggregated information on the number of visitors to the site and how they visit the site.

Your use of these cookies does not require your prior consent.

12.2. Profiling cookies

Profiling cookies are designed to create user profiles and are used in order to send advertising messages in line with the preferences shown by the user while browsing the web.

These carefully selected and controlled Company or third-party cookies are used to ensure that marketing messages received through the Site or other websites used by the Company to convey their advertising messages are appropriate to the visitor's preferences. Our advertising policy is designed to offer relevant messages, based on previous visits to the Site, the most frequently visited pages and other visitor-related data.

To use these cookies, your prior consent is required.

 

  1. Management of Cookie preferences

When accessing any page of the Site, there is a banner that contains a simplified information.

By continuing to browse, by accessing another area of the Site or selecting an element thereof (for example, an image or a link), the user automatically consents to the use of cookies.

It is possible to modify and manage cookie preferences through the browser settings:

If you wish to block or delete cookies received from the Site or any other site, you can also do so by changing your browser settings through the appropriate function.

Below are the links to the instructions of the following browsers:

Internet Explorer - http://windows.microsoft.com/en-gb/windows-vista/block-or-allow-cookies

Chrome - https://support.google.com/chrome/answer/95647

Firefox - https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Opera - http://www.opera.com/help/tutorials/security/privacy/

Safari - http://support.apple.com/kb/PH17191

We remind you that disabling all cookies, even browsing and functional cookies, could cause inconvenience to browsing the site and prevent the use of certain features of the site. For example, it may not be possible to access certain functions of the site or make purchases.

 

  1. Third-party plugins

The Site may also incorporate plugins and / or buttons for social networks, in order to allow easy sharing of content on the user's favorite social networks. These plugins do not set a cookie, but if it is already present on the user's computer they are able to read it and use it according to its settings. The collection and use of information by such third parties are governed by the respective privacy policies to which you are requested to refer.

 

  1. Use of other websites

It is recommended to read the privacy and cookie policy of the websites accessed via the links on the Site.

Please note that the cookie preferences on this site will not be active on websites of other companies.

 

  1. Scope of communication and dissemination of data

The data acquired through cookies are processed by employees and collaborators of the Company, expressly designated as appointees or processors.

These data may also be processed by third-party companies that perform technical and organizational tasks on behalf of FEBE and of the companies associated with it (for example: web service providers.). These companies are designated as data controllers.

The data acquired using cookies can be transferred abroad by adopting the appropriate measures and precautions required by the applicable regulations in order to guarantee an adequate level of security and data protection, but in no case will they be disclosed to undetermined subjects.

 

  1. Your rights

At any time you may request information on the processing of your personal data, obtain the updating, rectification or integration of the same, as well as obtain the cancellation, the limitation of the treatment and oppose the treatment in accordance with the provisions of the European Regulation on personal data protection (EU Regulation 2016/679 - "GDPR").

You will also have the right to withdraw your consent at any time, without prejudice to the lawfulness of the processing based on the consent given before the revocation and to propose a complaint to the Authority for the protection of personal data, Piazza di Montecitorio n. 121, 00186, Rome (RM).

To exercise your rights, you can contact the Data Controller or their Personal Data Protection Manager ("DPO") by sending a written communication to the address indicated in the next paragraph or an e-mail to contact@febemilano.com.

 

  1. Owner of the data processing

The data controller is FEBE Milano srl unipersonale - Bastioni di Porta Nuova, 21 - 20121 - Milan (MI), Italy.