Shipping and Tracking
SHIPPING AND TRACKING
Information about shipping
Product care is as important at FEBE as your customer experience. We’re committed to offering you the very best shopping experience and making everything as simple as possible.
SHIPPING for all FEBE orders is FREE, worldwide.
Once the order has been approved, all orders will be shipped within 24 hours and will be delivered within 24/48 hours, starting from the day after the order has been placed.
All FEBE orders are handled by UPS and delivered on all workdays between 9am and 7pm.
Order Tracking
After placing your order, you will receive an email containing all the details about your purchase and a link that will allow you to track the order.
This way, you can automatically stay up to date with the latest information about your shipment and follow the delivery of your FEBE garment step-by-step, including shipment monitoring and the estimated delivery time.
Cancellation of the Order
If your garment hasn’t been shipped yet, please contact FEBE’s Customer Service as soon as possible to cancel or make changes to your order, using the following link or by sending an email to contact@febemilano.com. We will do our best to resolve and satisfy your requests.
Unfortunately, in certain cases, it isn’t possible to cancel an order that has already been processed and approved. However, please remember that we do offer free returns.
Other Informations
Although we always do our best to deliver within the indicated timeframe, keep in mind that our shipping times are intended as a guide and the delivery time might be influenced by adverse weather and/or various other factors during shipping.
FEBE cannot assume responsibility for reasons due to force majeure, customs clearance delays or failed payment transactions, but we assure you that we will attempt to minimize any delays.
Feel free to contact our team directly for any additional information or needs.
We’ll be happy to assist you and will respond to your requests as soon as possible.
Please click on the following ink or email contact@febemilano.com.
For more information, visit the Terms and Conditions page on www.febemilano.com.