Shipping and Tracking

SHIPPING AND TRACKING

 

Information about shipping

Product care is as important to FEBE as the experience lived by its customers. We’re committed to offer you the best shopping experience and make it as simple as possible.

SHIPPING for all FEBE orders is FREE, worldwide.

We also include, again for all orders, the cost of taxes and duties on your items.

Once the order has been approved, all orders will be shipped within 24 hours and will be delivered within 24/48 hours, starting from the day following the order.

All FEBE orders are handled by UPS and delivered on all working days from 9.00 to 19.00.

 

Order Tracking

After placing an order, you will receive an email containing all the details about your purchase and a link that will allow you to track the order. 

In this way you will be able to keep up-to-date automatically with the information regarding the shipment and thus follow step by step the path of your FEBE garment, with information relating to monitoring and an estimated time of arrival.

 

Cancellation of the Order

As long as your product has not yet been shipped, contact FEBE Customer Service as soon as possible to cancel or make changes to the order, referring to this link or to the email contact@febemilano.com. We will do our best to resolve your requests.

Unfortunately, in some cases, it will not be possible to cancel an order that has already been processed and approved. However, consider the fact that we offer a free return service.

 

Other Informations

Although we always do our best to always deliver within the indicated time, keep in mind that our shipping times should only be used as a guide and are based on time and various factors at the time of shipment.

FEBE cannot assume responsibility for reasons of force majeure, for customs clearance delays or failed payment failures, but we will try to minimize any delays.

 

For any other information or need contact our team.
We will be happy to support you and respond to your requests as soon as possible.
Please refer to this link or to the email contact@febemilano.com.
For more information visit our page on Terms and Conditions on our website www.febemilano.com